Data protection
1. visiting our websites
You can visit our website without providing any personal information. The web server automatically saves a so-called server log file each time a page is accessed. This contains, among other things, the name of the requested file, your IP address, the date and time of the request, the amount of data transferred and the requesting provider (access data) and documents the request. This access data is used exclusively to ensure the smooth operation of the website and to improve our offer. This serves to safeguard our overriding legitimate interests in the correct presentation of our online offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your visit.
Hosting The hosting and presentation of the website is partly carried out by external service providers who act on our behalf. Unless otherwise described in this privacy policy, all access data and all data collected via the forms provided on this website are processed on their servers. If you have any questions about these service providers and the basis of our cooperation, please use the contact details provided in this privacy policy.
2. data processing for contacting and customer communication
When you contact us (e.g. via contact form, live chat or email), we collect the personal data you voluntarily provide in order to process your request in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. Mandatory fields are marked accordingly, as we require this information to process your request. Which data is collected can be seen from the respective input forms. Once your request has been fully processed, your data will be deleted unless you have expressly consented to further use in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data beyond processing, which is permitted by law and about which we inform you in this privacy policy. After final processing of your customer inquiry, your data will also be further processed to a limited extent in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR to comply with statutory retention obligations and then deleted.
3. advertising by e-mail, post, telephone
3.1 E-mail newsletter with registration and newsletter tracking When you register for our newsletter, we use the data required for this or separately communicated in order to regularly send you our newsletter on the basis of your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You can unsubscribe at any time via a link in the newsletter or by sending a message to the contact channels specified in this privacy policy. After unsubscribing, your email address will be deleted from the mailing list unless you have consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further use as permitted by law.
We evaluate your user behavior as part of the newsletter dispatch (so-called newsletter tracking). To do this, we analyze opening and click rates using single-pixel technologies (e.g. web beacons) that are stored on our website. This information is linked to your email address, IP address or an individual ID. Data such as referrer URL, date and time of access, browser information, email address and time of registration are used. Links in the newsletter may also contain an ID. If you do not wish to be tracked, you can unsubscribe from the newsletter at any time. The data will be stored for as long as you receive the newsletter.
3.2 Newsletter dispatch via service providers The newsletter and tracking may be sent via contracted service providers. If you have any questions about these service providers or the legal basis of the cooperation, please use the contact options provided.
3.3 Advertising by post and right to object We reserve the right to use your name and postal address for our own advertising purposes, for example to send you offers and product information by post. This is done to protect our legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. You can object to the use of your data for these purposes at any time. After an objection has been made, your address will be removed from the mailing list, provided that no other consent or legally permissible use exists.
3.4 Telephone advertising If you have given your consent to this in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we will use your telephone number for our own advertising purposes. You can withdraw your consent at any time – either via the contact channels specified in this privacy policy or verbally during a call. These calls are also made via contracted service providers. After revocation, your telephone number will be deleted, unless there is further consent or legally permissible use.
4. cookies and other technologies
4.1 General information In order to make visiting our website user-friendly and to provide certain functions, we use technologies such as cookies on various pages. Cookies are small text files that are automatically stored on your end device. Some of these cookies are deleted after you close your browser (so-called session cookies), others remain on your device and enable us to recognize your browser on your next visit (persistent cookies).
Privacy protection for end devices When you use our online services, we use necessary technologies to provide the telemedia service expressly requested. In these cases, no consent is required to store or access information on your device.
We require your consent for all other functions that are not absolutely necessary. Without this, certain areas of the website may not be fully usable. The consent you have given will remain in place until you change or revoke it via the settings on your device.
Downstream data processing through cookies and technologies We use technologies that are required to use certain functions of our website, for example to save preference settings. Data such as IP address, time of visit, device and browser information and usage data are processed. This is done on the basis of our legitimate interests in an optimized presentation in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.
In addition, we use technologies to fulfill legal obligations (e.g. proof of consent) and for analysis and marketing purposes. Details on these technologies and their legal basis can be found in the following sections of this statement.
Cookie settings You can manage your browser’s cookie settings via the following links: Microsoft Edge™, Safari™, Chrome™, Firefox™, Opera™.
If you have consented to the use of corresponding technologies (Art. 6 para. 1 sentence 1 lit. a GDPR), you can revoke your consent at any time – for example by sending a message to the contact address stated in this data protection declaration or via the following link: [add link]. If you reject cookies, the functionality of the website may be restricted.
4.2 Use of Borlabs to manage consents We use the Borlabs Cookie Plugin (“Borlabs”) to inform you about the cookies and technologies used on our website and to record, manage and document your consent. This measure is necessary to comply with our legal obligation under Art. 7 para. 1 GDPR.
The provider is Borlabs GmbH, Hamburger Str. 11, 22083 Hamburg, Germany. When you visit our website, the Borlabs web server stores a cookie that contains information about the runtime, version, device settings, browser data and your consent behavior. No personal data is transmitted to Borlabs. Your data will be deleted after one year unless you have consented to further use or use is permitted by law.
5. use of cookies and other third-party technologies
We use third-party technologies and services on our website. Unless otherwise stated in the individual sections, data processing is based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. Once the purpose no longer applies and the use of the respective technology has ended, the data collected will be deleted. You can withdraw your consent at any time with effect for the future. You can find further information on this in the section “Cookies and other technologies”.
Detailed information on the respective third-party providers, the legal basis for data processing and the cooperation with these service providers can be found in the following sections. If you have any questions, you can contact the contact point specified in this privacy policy at any time.
Use of Google services We use various technologies from Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our website is usually transmitted to a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and stored there. Unless otherwise specified in individual technologies, processing is carried out on the basis of an agreement on joint responsibility in accordance with Art. 26 GDPR. Further information on data processing can be found in Google’s privacy policy.
Some of our service providers are based or have server locations in third countries outside the EU/EEA. For some of these countries, there is an adequacy decision by the European Commission. For others, we rely on standard contractual clauses of the EU Commission as a guarantee of an adequate level of data protection.
Google Analytics For the purpose of website analysis, Google Analytics automatically collects and stores data such as IP address, time of visit, device and browser information as well as your use of our website. This is used to create user profiles using pseudonyms. Cookies are also used for this purpose. If you access our website from the EU, your IP address will first be shortened on a server within the EU and only then forwarded to other Google servers for further processing. Data processing is carried out on the basis of an order processing agreement with Google.
Google Tag Manager Google Tag Manager enables us to manage codes and services on our website. In doing so, Google may process personal data such as IP addresses and online identifiers (e.g. cookies). Data processing is carried out on the basis of an order processing agreement with Google. If you deactivate individual tracking services, this setting remains effective for all tags integrated via the Google Tag Manager.
YouTube video plugin We use the YouTube video plugin to integrate external content. In extended data protection mode, data such as IP address, time of visit and device and browser information is only transmitted to Google when you actively play a video.
6. social media
Our online presence on Facebook, Instagram, YouTube, LinkedIn, Xing If you have consented to corresponding processing in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, data is automatically collected for market research and advertising purposes when you visit our social media sites. Usage profiles are created using pseudonyms, for example to display interest-based advertising within and outside the respective platforms. Cookies are usually used for this purpose. For details on data processing, your rights and setting options to protect your privacy, please refer to the data protection information of the respective providers. If you have any questions, you can also contact us directly.
Facebook / Instagram (by Meta) Provider: Meta Platforms Ireland Ltd, Block J, Serpentine Avenue, Dublin 4, Ireland. Data processing is based on an agreement on joint responsibility in accordance with Art. 26 GDPR. Further information on the so-called Insights data can be found on the help pages of Facebook or Instagram.
YouTube (Google) Provider: Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland. Data is generally transmitted to servers of Google LLC in the USA.
LinkedIn Provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. Data is transmitted to servers of LinkedIn Corporation, Sunnyvale, CA, USA.
Xing Provider: New Work SE, Am Strandkai 1, 20457 Hamburg, Germany.
The EU Commission has issued adequacy decisions for some of the providers mentioned. For others, data transfer is based on standard contractual clauses.
7. contact options and your rights
7.1 Your rights You have the following rights in relation to your personal data:
- Right to information pursuant to Art. 15 GDPR
- Right to rectification pursuant to Art. 16 GDPR
- Right to erasure pursuant to Art. 17 GDPR
- Right to restriction of processing pursuant to Art. 18 GDPR
- Right to data portability pursuant to Art. 20 GDPR
- Right to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR
Right of objection If we process data to protect legitimate interests, you have the right to object to this processing with effect for the future. If the processing is for direct marketing purposes, you can object at any time. In all other cases, you only have the right to object if there are special reasons.
After your objection, we will no longer process your data unless we can demonstrate compelling legitimate grounds or a legal obligation to do so. This does not apply to direct advertising – your data will no longer be processed after you object.
7.2 Contact options If you have any questions regarding the collection, processing or use of your personal data or to exercise your rights, please use the contact details provided in the legal notice.